.support-launcher{position:fixed;left:1rem;bottom:5.3rem;z-index:950;display:flex;align-items:center;gap:.55rem;max-width:210px;padding:.68rem .85rem;border:1px solid #ffffff2b;border-radius:999px;background:#d9f36b;color:#163f36;box-shadow:0 8px 24px #061b1670;font-size:.78rem;font-weight:800}.support-launcher:hover{background:#e7fa91;transform:translateY(-1px)}.support-launcher span{font-size:1rem}.support-shell{padding:0;overflow:hidden}.support-chat-head{display:flex;align-items:center;gap:.75rem;padding:1rem 1.2rem;border-bottom:1px solid var(--line);background:#f8faf8}.support-chat-head div:nth-child(2){min-width:0;flex:1}.support-chat-head strong,.support-chat-head small{display:block}.support-chat-head small{color:var(--muted);margin-top:.15rem}.support-messages{display:flex;flex-direction:column;gap:.75rem;min-height:360px;max-height:58vh;overflow-y:auto;padding:1.25rem;background:#eef3ef}.support-bubble{align-self:flex-start;max-width:min(76%,650px);padding:.8rem 1rem;border-radius:4px 14px 14px 14px;background:#fff;box-shadow:0 2px 8px #163f3610;line-height:1.55}.support-bubble.from-user{align-self:flex-end;border-radius:14px 4px 14px 14px;background:#163f36;color:#fff}.support-bubble small{display:block;margin-top:.45rem;color:#71817b;font-size:.68rem}.support-bubble.from-user small{color:#bdd0c8}.support-compose{display:grid;grid-template-columns:1fr auto;align-items:end;gap:.8rem;padding:1rem 1.2rem;border-top:1px solid var(--line)}.support-compose label{margin:0}.support-compose textarea{min-height:76px;resize:vertical}.support-compose .button{margin-bottom:.05rem}.admin-support-layout{display:grid;grid-template-columns:310px minmax(0,1fr);gap:1rem}.support-conversations{padding:0;overflow:hidden}.support-conversations>a{display:grid;grid-template-columns:38px minmax(0,1fr) auto;align-items:center;gap:.7rem;padding:.8rem 1rem;border-top:1px solid var(--line)}.support-conversations>a:hover,.support-conversations>a.active{background:#eef5f0}.support-conversations>a span strong,.support-conversations>a span small{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.support-conversations>a span small{color:var(--muted);font-size:.7rem}.support-conversations>a>b{display:grid;place-items:center;min-width:22px;height:22px;border-radius:999px;background:#bd493f;color:#fff;font-size:.68rem}@media(max-width:1000px){.support-launcher{left:.7rem;bottom:.7rem}.admin-support-layout{grid-template-columns:1fr}.support-conversations{max-height:280px;overflow-y:auto}}@media(max-width:650px){.support-launcher b{display:none}.support-launcher{width:46px;height:46px;justify-content:center;padding:0}.support-compose{grid-template-columns:1fr}.support-compose .button{width:100%}.support-bubble{max-width:88%}.support-messages{min-height:320px}}